Returns

If you would like to exchange or return something, just let us know within 14 days of receiving your order by emailing us at info@minkauntobis.lv.

Unfortunately, we cannot accept returns or exchanges if it's been more than 14 days since you have received your order.

Make sure the items are unused and in the same condition as when you first got them. They also need to be in their original packaging.

To return items, please send or deliver them to SIA Wenlab, Slokas iela 79A, Rīga, LV-1007, but make sure to coordinate with us first.

You'll need to cover the return shipping cost, and we can't refund the original delivery fee. However, if we made a mistake and sent you the wrong item, we'll take care of the return costs.

Once we get your returned item, we'll email you to confirm we've received it and let you know if it meets the criteria for an exchange or refund. If everything checks out, we'll refund the product value to the account you used to pay. Refunds are processed within two weeks.